Help Center

Frequently Asked
Questions

Find answers to common questions about booking, payments, partnerships, and more. Can't find what you're looking for? Our support team is here to help.

Still have questions?

Can't find what you're looking for? Our support team is ready to help.

Contact Support

Frequently Asked
Questions

Still have questions?

Browse

Company

Resources

Legal

Frequently AskedQuestions

How do I book a car on YayaGO?

Can I modify or cancel my booking?

What documents do I need to rent a car?

Is delivery available?

What happens if I return the car late?

How does payment work on YayaGO?

What payment methods do you accept?

Are there any hidden fees?

How does the security deposit work?

Why do I need to verify my identity?

How do I verify my account?

What if my verification is rejected?

How do I list my rental company on YayaGO?

What fees does YayaGO charge partners?

How and when do partners get paid?

Are customers verified before they can book?

How do I contact customer support?

What if I have an issue during my rental?

How do I report a problem with a vehicle?

Still have questions?

Frequently Asked
Questions